Reviews

Our customers love us! We invite you to read a few of the many fantastic reviews that we’ve received over the years.

4.8 Over 2131 Reviews
google
I am a repeat customer and so glad I stayed with Jordans. The experience from initial contact with Wayne the Sales Supervisor through to the installation by Mahoney was an excellent experience. Wayne went out of his way to ensure the flooring was a perfect match and kept me fully informed throughout the whole process. Mahoney's care and attention to the installation and finishing demonstrated his skill, experience, and professionalism. Everything was done efficiently, smoothly and on a timely basis.
google
Kennedy responded to my online request with proactive suggestions. Very helpful when I came into the shop. She’s knowledgeable, has great taste and is patient. Love my 3 new rugs
google
Shawn is an absolute integral part of this store. Excellent communication, top notch customer service, and HONEST. Tough to find good partners nowadays in this business. Will be referring and be a continued buyer in the future. Thanks for the great experience Shawn and Jordan’s!!!
google
New customer at Jordans and met Shawn in flooring. Such a great guy and so knowledgeable on his products. He was able to recommend me with a few different options, pros and cons of each, and even gave me contacts to their installers. It's a great experience, highly recommend, and looking forward to doing lots of business with him in the future.
google
We came in just looking for rugs, but there were so many options that we got a little confused about which one would be the best choice and the best value for the price. Lucy and Kennedy were incredibly helpful—they helped us choose a great colour, explained everything clearly, and made the whole experience so much easier. Thank you both for your wonderful help and great customer service!
google
I needed some carpets for my new home. Kevin was awesome in helping us navigate through the different materials and options.