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“As a Jordan’s customer, I just wanted to extend my appreciation regarding one of your employees, Henry Yuen. Henry has conscientiously kept in touch over the last few months regarding a carpet enquiry related to carpets we had previously purchased from your company. Henry has followed-up, researched, responded on his off hours to advise he would respond when back at work, and referenced info for us to seek as well. In this transactional consumer based world vs. the relationship based customer service experience Henry has provided us, I wanted to be sure he was recognized for his efforts on our behalf. We do look forward to our next Jordan’s experience, to which Henry made obvious Jordan’s should be our first choice retailer.“
Mike & Delora L.
“We really appreciated the help of the Jordan’s staff and installers when we had to replace the hardwood on our main floor due to a flood. Designer, Patti Salmon was extremely helpful; the selection was great with a variety of price points; and the installers were experts—they moved furniture, were extremely efficient and finished the job in record time. We would definitely use Jordan’s again.“
Lindsay S, Red Deer AB
“We have been superbly served by Jordans during a renovation due to a flood and tenant damage. Big thank you to your Floor Covering Manager (Red Deer), Louie who was thoroughly professional and helpful with some extra touches and getting everything we needed. You have a real hardworking employee and provided us the best customer service. I couldn't be more impressed and thankful. I will always recommend Jordan's to friends and business acquaintances!!“
Ryk O. Nanaimo BC
“We had new Flooring installed. Service and workmanship was excellent. The Nanaimo office was great. Bob and Cal the installers were Amazing. Great Work!“